Find and read an invoice

Locate an invoice, read the totals and see the breakdown by site.

SOP · 4 min read

Steps

  1. 1Open the invoice report.
  2. 2Set the period covering the invoice date.
  3. 3Open the invoice using its reference number.
  4. 4Review the total, then the breakdown by charge type or site.

Why an invoice appears

  • Gross settlement invoice - fees and agreed charges billed separately from your payouts.
  • Negative settlement invoice - refunds or deductions exceeded sales, so an amount remains payable.
Video guide · 3 min

The video follows the same steps as the SOP, so you can read and watch together.

Related processes